Shipping policy

Shipment Processing Time

We ship Monday through Friday. Orders are shipped the next business day after they're placed to ensure your cookies arrive fresh.

 

Please note:

We are not responsible for delivery delays caused by incorrect or incomplete addresses.

We cannot guarantee replacements or refunds for packages marked as “delivered” but later reported missing.

Returned shipments due to incorrect/incomplete addresses will incur additional shipping charges for reshipment.

Shipping charges are non-refundable for delays caused by closed delivery locations or denied access.

Estimated delivery times do not account for unforeseen weather or carrier delays.

High shipping volume periods may also impact delivery times.